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Care Services North West

Why Choose Us?

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Inspection-Aligned Support

Why Care Services North West?

Care Services North West was founded by Billy Mulvaney, a care-experienced leader with two decades of hands-on and strategic experience in children’s services. Having grown up in foster care and residential homes, Billy brings unique insight and deep compassion to every service he supports.
 
From secure units to short-break provisions and complex needs placements, Billy has helped transform services from crisis to compliance, offering both lived understanding and expert-level consultancy.
 
Today, CSNW supports providers and local authorities across England to improve standards, meet Ofsted requirements, and deliver the kind of care every child deserves.
 
We don’t offer generic advice. We build real relationships, give honest feedback, and help services raise the bar, every single time.

Today, after 20 years of frontline and leadership experience, Care Services North West delivers:

  • National consultancy for children’s residential care

  • Regulation 44 independent visits and reports

  • Fast-track registration and Ofsted readiness support

  • Quality assurance audits and leadership mentoring

  • Bespoke training and professional supervision

  • Lived experience-informed practice, grounded in care

  • Winner of the 2025 Outstanding Contribution to Children’s Services Award

Why Choose Us?

The service we provide is unrivalled

We overdeliver with a personal friendly and professional service

The best quality service & the best support

The most powerful positive impactful for services

We set the standards high and outcomes achievable!

We thrive on Exceeding Excellence.

We demonstrate our value to new and existing companies

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Client Reviews

Trusted. Proven. Award-Winning Care Consultancy That Delivers Real Results

WOW! Billy is a very impressive trainer!

WOW! Billy is a very impressive trainer, very knowledgeable and has been very helpful in giving me the tools to improve the way i carry out my duties when working with young people.

average rating is 5 out of 5

Wesley Wingate

UK

Great Training Session

Great training session (Reg 45 Development) really informative!

average rating is 5 out of 5

Holywell CB5

UK

Billy took time to go through everything with staff

I attended reporting and recording learning, and Billy really helped staff understand it clearly. Billy took time to go through everything with staff and explained if staff don’t understand. Billy had print outs for staff to see and this really helped.

average rating is 5 out of 5

Courtney Shuter

UK

Open Book

Let’s Chat

Need support with registration, compliance or inspections?

Book a free consultation to talk through your needs, ask questions, and see how Care Services North West can support your service, whether you’re just starting out or looking to improve standards.

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